ClaimFast helps homeowners recover mispaid stamp duty and tax rebates. Successful cases generate £2,400-£7,800 in fee revenue for the firm. Their 5-person legal admin team made 400-520 outbound calls daily to qualify potential claims and gather documentation.

ClaimFast purchased leads monthly but qualification required detailed document collection, meaning many prospects dropped off early.
As a result, over 15 months they accumulated 9,700+ abandoned claims-in-progress.

These leads were:

• too time-consuming for staff to chase manually
• labelled “non-responsive to document request”
• ever re-engaged via SMS or automated follow-ups
• assumed to be unqualified or “time wasters”